Account Manager – Corporate

Job Description

Office Gems and Caribbean Careers are facilitating the recruitment of an Account Manager –
Corporate for BOSS.

MAJOR ACCOUNTABILITIES
Sales & Revenue Generation
 Achieve and exceed all sales, activity, and profit targets.
 Execute approved quarterly sales strategies and action plans.
 Maintain and update a monthly list of current and prospective customers by reviewing
internal listings, networking, and conducting trade visits.
 Identify, contact, and solicit business from suitable prospects; seek referrals and engage in
networking opportunities.
 Analyse sales reports and lost quotes monthly and develop strategies to regain business.
 Develop and manage weekly schedules for customer visits and calls, ensuring efficient use of
time.
 Create and maintain detailed customer profiles, including service, pricing, and quality
requirements.

Customer Relationship Management
 Build and maintain strong relationships with corporate clients to ensure customer satisfaction
and retention.
 Work closely with the Accounts Department on collections and credit approvals to reduce
outstanding receivables.
 Follow Credit Control policies and recommend accounts that should be placed on hold where
necessary.
 Collaborate with the Warehouse Department to ensure timely delivery of customer orders and
communicate customer requirements clearly.

Leadership & Collaboration
 Provide guidance and daily support to the assigned CSR to optimise productivity and service
quality.
 Meet with the assigned CSR to set goals, review work, and provide coaching.
 Prepare for and actively participate in Sales Meetings and Coaching Sessions.
 Make recommendations to improve the company’s overall effectiveness, processes, and
customer experience.
Administration & Reporting
 Maintain accurate sales records and prepare required documentation and reports.

QUALIFICATIONS, SKILLS AND EXPERIENCE
 Five (5) CXC O’Level passes inclusive of English Language and Mathematics.
 1–3 years’ experience in Sales, Marketing, or Customer Service with a proven track record of
results.
 Associate Degree in Business Management or related field (asset).
 Valid driver’s licence.
 Must own a roadworthy vehicle
 Strong interpersonal and communication skills
 Excellent organizational and time management abilities
 Residing in South Trinidad is an advantage