Sales Representative
Job Description
Job Requirements (Knowledge, Skills, Abilities):
• Prior job experience (at least 2 years’) in sales, customer service, procurement, tendering, or a similar
capacity.
• Good knowledge of electrical materials and basic electrical and mechanical tools will be preferred.
• Knowledge of Peachtree software package will be preferred.
• Computer literate and proficient in the use of Microsoft Office suite.
• Working knowledge of accounting principles and practices will be preferred.
• Ability to read and write English and have basic Math skills, including measurement, conversions and
determining quantity needed.
• Excellent verbal and written communication skills (via phone, email and in-person).
• Experience using office equipment, including photocopiers, scanners, etc.
• Must be able to stand, walk, bend and lift light merchandise.
• Effective organizational, multi-tasking and time management skills, with an ability to think proactively and
prioritize work.
• Organized work ethic; able to work methodically, accurately and neatly.
• Ability to maintain high levels of professionalism and confidentiality with sensitive company information and
that of external stakeholders.
• Must be dependable. Due to the nature and responsibilities of this position, dependable regular attendance is
required.
Responsibilities:
• Provide good customer care through courteous, efficient, and attentive service in a timely manner.
Effectively share product knowledge and provide direction, as necessary, to meet the needs of customers.
• Attend to customers by completing sales transactions. This includes assisting with product selection,
taking orders, completing relevant paperwork and point of sale entries, operating a cash register and
handing over materials upon payment.
• Handle returns from customers within the company’s policy measures.
• Responsible for the safe keeping of cash as per Company procedures.
• Answer department phones, e-mails and attend to customers’ needs efficiently.
• Informed purchasing; ensure that competitive quotes are sourced as much as possible prior to confirming
purchases from suppliers; maintain evidenced record keeping in this regard
• Assist with preparing quotations for customers, invite quotations from suppliers and prepare analysis for
purchasing and prepare relevant purchase requisitions and purchase orders.
• Assist with receiving, sorting and packing merchandise and physically tagging / pricing them. Ensure all
incoming stock is accounted for and is put away in a timely manner to ensure easy access, safety and loss
control.
• Close off point of sale machine, hand over cash and balance cash register to maintain ‘cash float’ on a
daily basis.• Stock monitoring; assist with inventory control by reporting and communicating inventory concerns to
Management such as stock shrinkages, outs and overages; review the physical stock and data provided by
the rest of the sales team to decide upon purchases in a timely manner (weekly) and ensuring stock does
not run out.
• Assist with periodic stock taking and updating stock database.
• Assist with establishing and maintaining positive business and customer relationships.
• Assist the contracting department with dispatch and returns of materials. Ensure the relevant paperwork is
submitted and database entries are carried out in accordance with company policies.
• Actively assist with updating and maintaining database (Peachtree system); this involves exercising
greater responsibility and accountability for sensitive data and ensuring accurate information in inputted.
• Assist with accounting for company tools – labeling, dispatching tools to job sites and receiving tools
from jobsites and keeping proper records according to company policies.
• Maintain professional and technical knowledge by attending educational & training workshops
• Assist with typing letters, filing, making / receiving phone calls and preparing reports as needed.
• Operate a range of office machines such as photocopier, computer, fax machine, scanner, etc.
