Senior Client Relationship Manager

October 28, 2026
Urgent

Job Description

Educational Background and Experience:
 Undergraduate degree in business or economics or work equivalency.
 Other training requirements as determined by the Bank from time to time
 2 to 5 years of commercial banking experience.
 Strong knowledge of the Corporate & Commercial banking marketplace and a detailed
knowledge of the assigned market area’s key prospects, major companies and competitive
positioning within the assigned market area.
 Strong understanding of the Corporate & Commercial bank’s objectives, strategies, structure
as well as its lending and deposit products and services.
 Strong interpersonal skills and communication skills

Responsibilities

  • Develop and implement marketing and sales strategies to grow the commercial banking portfolio and achieve business development targets.
  • Identify, assess, and prioritize prospective clients and business opportunities using market research, industry trends, and customer analytics.
  • Lead the direct sale of credit and non-credit banking products and services to prospective and existing clients.
  • Maintain an active sales pipeline and regular client outreach, ensuring timely follow-ups and accurate client records.
  • Build and maintain strong relationships with clients, business leaders, industry stakeholders, and internal bank teams.
  • Identify cross-selling and referral opportunities, connecting clients with appropriate banking segments and product specialists.
  • Monitor local market trends and economic conditions to identify growth opportunities and strengthen market presence.
  • Coordinate with the Credit Solutions Group and internal product specialists to support credit structuring, documentation, service delivery, and client requirements.
  • Manage client relationships to improve satisfaction, retain existing customers, and identify opportunities for portfolio growth.
  • Gather customer feedback and ensure banking solutions and services align with client needs.
  • Participate in professional, industry, and community events to expand business networks and generate new sales opportunities