Computer Technician

Job Description

Our client is looking for Computer Technician

Required Qualifications and Experience

CompTIA A+ OR GTI Ordinary Diploma in Computer Science OR UG Diploma in Information Technology or equivalent, and one years’ experience in IT Support.

A Degree in Computer Science or a related discipline would be an asset. Certification/ demonstrable portfolio of experience in related information technology/ computer science areas e.g. Server administration, Network administration, Linux Administration, Cloud or Cybersecurity, would be an asset.

Key Responsibility Areas

Deliver, monitor and adapt customer support in a strategic manner to deliver the user experience desired by the business units.

Configure using documented standards, monitor, analyse, troubleshoot, administer, maintain and secure the customer-related systems, and prepare for disaster response.

Maintain/ update standard specifications for computers/ printers/ parts/ accessories.

Advise to achieve sufficient inventory of computers/ printers/ parts/ accessories.

Ensure that documentation pertinent to customer-related systems and actions taken is kept updated.

Provide a well-run Support Desk to business units for customer-related issues.

Ensure that 3-2-1 backups are documented.

Utilize LDAP and other modern security approaches for administration of customer systems (e.g. desktop and laptop computers).