Front Desk Manager

Job Description

 Responsibilities:

– Responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. 

– Should possess strong communication skills and demonstrate leadership abilities.  

– Responsible for short and long term planning and the management of the hotel’s Front Office operations

– Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

– Maintain guest room inventory

-Coach and counsel employees to reflect Service Standards and Procedures

Requirements:

–  Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

– 4 years or more of progressive hotel Rooms Management experience 

– With opening hotels, previous hotel pre-opening experience preferred

– Service oriented style with professional presentations skills

– At least 2 years progressive management experience within the Rooms Division of a hotel