Tracy St. Claire

Funding Agencies: World Diabetes Foundation (WDF), European Union, United States Agency for International Development (USAID) Projects: Diabetes Prevention and Care Project WDF17 | Diabetes in Disasters in Eastern Caribbean Island States WDF18 | INTERREG Cares - Regional approach to cancer treatment in the OECS | Opportunities to Advance and Support Youth Success (OASYS) - Focused on institutional strengthening for supporting youth in conflict with the law. ● Provided technical project management support to complex programmes and projects, ensuring compliance with established standards and procedures for donor-funded projects. ● Assisted in the planning, monitoring and reporting of project activities, working closely with the project team, support staff and external stakeholders. ● Supported the facilitation of capacity-building initiatives across OECS Member States, including the development of training programs, enhancing awareness, and supporting evidence-based research to strengthen preparedness, adaptation, and response to shocks. ● Identified and documented project risks, collaborated on the Monitoring and Evaluation (M&E) plan, and contributed to the development of metrics and performance indicators for effective evaluation. ● Supported financial management by preparing budget forecasts, monitoring project expenditures, and ensuring alignment with donor regulations for internal use. ● Contributed to risk mitigation strategies by tracking project progress, preparing lessons learned, and adapting project work plans. ● Managed the filing system for all project related documents and supported the retrieval of information when needed. ● Developed Concept paper, and Terms of Reference with supporting budget and agenda to facilitate regional training. ● Participated in review exercises and analyzed programs/projects to identify areas of improvement that contributed to continuous improvement and sustainability. ● Created a detailed Research Plan for project use, including sections on research objectives, methodologies, and key stakeholders, aimed at supporting project development and guiding strategic decision-making. ● Presented on the status of project activities at high-level regional government meetings. ● Provided high level support in all aspects of project planning and implementation in accordance with donor agreements and workplans. ● Created and designed communication products, such as brochures, bookmarks, flyers, and infographics, to effectively disseminate information about the OASYS Project and engage stakeholders. ● Supported procurement of consultancy and other services in collaboration with the Procurement Officer and other relevant support staff. ● Developed project documents to include Stakeholder Engagement Plans, Terms of Reference, Justification for the procurement of equipment, Concept Notes that support project activities, Work Breakdown Structure (WBS), etc. ● Supported the monitoring of National Coordinator contract from six participating Member States. ● Managed staff and external participant travel arrangements for regional meetings, workshops, training and conferences across the Caribbean. ● Contributed to the development of accurate and timely donor progress and final reports for distribution to donors, as well as in making informed decisions. ● Lead and where necessary, supported events planning and coordination for high-level regional government meetings including: • Council of Ministers, Social Inclusion Social Protection, • Council of Ministers, Health, • Technical Advisory Committee (TAC) Meeting, • OECS Social Protection Technical Committee (OSPTC) Meeting, • OECS Social Inclusion Social Protection Learning Event • OASYS Project launch - Antigua and Barbuda, Saint Lucia, Grenada and Saint Kitts and Nevis respectively.

● Delivered high-level project management support for projects implemented across Dominica, Belize, Grenada, and Jamaica, ensuring timely and efficient execution. ● Created and maintained comprehensive project documentation, including internal and external reports, to facilitate seamless information flow and compliance. ● Tracked and updated project milestones, ensuring alignment with timelines and deliverables. ● Prepared detailed narrative reports, briefings, and presentation materials for project donors, enhancing transparency and stakeholder engagement. ● Worked closely with the Project Manager in monitoring the status of project proposals and receipt of relevant documentation for review and approval. ● Conducted meticulous expenditure monitoring, identified potential financial shortfalls, and provided actionable recommendations to the Project Manager, liaising with the Finance team to resolve discrepancies.

● Collaborated with government officials in the processing of students’ and visitors’ visas, faculty work permits, and processing of spouse/children residence permits and renewals. ● Coordinated entry visa applications and proactively tracked expiration dates for faculty and residence permits, ensuring timely renewals. ● Reviewed and verified immigration packets for accuracy and completeness prior to submission, providing clear guidance to applicants on resolving any deficiencies. ● Advised students and faculty on a wide range of immigration-related matters, ensuring compliance with local regulations. ● Addressed student visa and work permit inquiries, delivering prompt and accurate responses to ensure clarity and resolution. ● Prepared travel authorization letters and immigration documentation for new students and faculty to facilitate seamless travel and settlement processes.

● Assisted with the day-to-day operations of the office, which includes greeting and assisting visitors to the office and providing general information. ● Processed incoming/outgoing calls, faxed, printed, photocopied, filed, and scanned documents. ● Plan, organise and ensure the smooth running of social events for students and companions. ● Supported the execution of New Student Orientation (NSO) programs geared towards student’s and companion’s acclimation.