dinesh.jonas

Senior Human Resource Officer

About Candidate

Human Resource Professional with 15+ years of progressive experience and over 10 years in supervisory roles. My experience spans diverse HR functions including but not limited to Recruitment and Selection, Performance Management, Learning and Development, Policy Development, Benefits Administration, Payroll, Job Design, and Health and Safety. I have extensive Industrial Relations experience and strong IT Skills. I’m a firm believer in leveraging technology to work smarter and streamline HR processes, and I am passionate about people development.

As I continue to evolve in my career, I am ready to take on leadership roles, where I can leverage my expertise to lead HR teams, shape organizational culture, and implement strategic HR solutions that align with business goals.

Location

Education

B
B.Sc. Management Studies 2001
The University of the West Indies

Upper Second Class Honours

Work & Experience

S
Senior Human Resource Officer 2012 - Present
National Training Agency

● Provided high-level support to the Ag. CEO and HR Manager assisted in executing HR-Related Board decisions. ● Contributed in the decision-making process as part of the management team (2018-2021) ● Working with the HR Manager, CEO and Legal department, closed a number of outstanding Industrial relations and Internal Audit matters. ● Advised management and employees on HR policies and procedures and Industrial Relations best practices. ● Led the negotiations for the signing of an MOA with the Union for non-cost items, participated in negotiations for cost-items and served as a company signatory on the Collective Agreement. ● Drafted the company’s Collective Agreement. ● Represented the company at Conciliation at the Ministry of Labour and Industrial Court, as well as Case Management Conferences and Mention and Report meetings at the Industrial Court. ● Prepared documentation such as Evidence and Arguments, Witness Statements, Terms of Settlement for Industrial Court matters. ● Researched and benchmarked the Company’s salaries and benefits against similar organisations. ● Costed Company and Union proposals. ● Led the committee responsible for the review and update of the company’s Human Resource Manual. ● Developed multiple Policies, Standard Operating Procedures and Process Flows. ● Served as a key member of the management team to manage the Company’s response to the COVID-19 pandemic. Drafted the Company’s Return to Work Guidelines. ● Supervised a team of HR Officers and an HR Assistant and acted as Senior Human Resources Manager/ Head of Department on several occasions. ● Prepared technical documentation inclusive of notes for Board Meetings, Cabinet-Appointed Committee Reports, Cabinet Notes etc. ● Served as Secretary to the Human Resources Sub-committee of the Board of Directors. ● Served on the company’s HSE Committee. ● Played a key role in the automation and digitisation or HR systems, including development of spreadsheets/databases, and implementation of employee online self-service options. ● Coordinated Recruitment and Selection activities and conducted interviews. ● Coordinated Employee On-boarding activities. ● Coordinated Leave administration. ● Coordinated Salary Administration. ● Coordinated Employee Benefits – Group Health and Group Life Assurance plans. ● Coordinated Performance Reviews ● Prepared / Reviewed the company’s Payroll Advice. ● Assisted with Organizational Development processes. Served as a member of the Job Evaluation Committee. ● Developed Job Descriptions for new positions. ● Prepared and updated the Company's Organizational Charts. ● Chaired several events committees. ● Mediated in situations of conflict. ● Prepared Monthly Quarterly, Annual and ad-hoc reports. ● Served as Presenter for the launch of WorldSkills Trinidad and Tobago live on national television.

H
Human Resource Officer 2010 - 2012
National Training Agency

• Engages in activities that will enable the transformation and improvement of the climate of work of the National Training Agency • Researches and keeps up to date a database of best human resource practices in Trinidad and Tobago • Coordinates all recruitment and selection activities to enable the National Training Agency to acquire the human resources relevant to its needs and requirements • Maintains employee files and updates records of all changes in position, salary, training received, promotions and transfers, letters and memos, leave records, etc. • Processes the nomination and payments for employees to attend training courses as identified in the company’s training plan and approved by the relevant manager • Administers the benefit plans of the NTA. • Prepares monthly training reports on training courses attended by employees during the month • Monitor staff attendance and time keeping • Provides advice to employees on the status of their vacation and sick leave records. • Reports vacation balances and sick leave status to department managers and the Human Resources Manager • Monitor staff performance • Administers the employee Performance Appraisal Systems • Advise employees on interpretation and use of personnel policies • Performs other human resource activities that will enable the human resource team to achieve its objectives • Assist in the operations of industrial relations within the organization

H
Human Resource Assistant 2008 - 2010
National Training Agency

 Maintain daily attendance records of all employees on the company’s electronic database.  Assist with the administration of the company’s benefits plan  Provide assistance to the HR Officer in the administration of salaries.  Monthly maintenance of all personnel files (manual and electronic).  As part of the HR team, applies appropriate tools to maintain staff motivation.  Ensures that effective learning and development strategies, procedures and policies are developed, implemented and monitored.  Reviews and responds to correspondence, as requested by the Manager – HR.   Prepares internal and external correspondence on behalf of the HR department.  Performs as a team member and at times team leader on assigned project(s), including special events committees.

M
Management Trainee 2006 - 2008
National Training Agency

Administrative and Technical Assistance to the Manager, Human Resources in HR operations.

M
Marketing Representative 2004 - 2005
Central Trinidad Steel Limited

● Supervised an export marketing and shipping team, reported directly to the CEO. ● Responsible for generating all export sales across CARICOM countries, Puerto Rico and Venezuela. ● Arranged logistics for delivery and shipping of orders. ● Increased the company’s client base. ● Improved the company’s order tracking system and improved reporting.

L
Learning Resource Centre Administrator 2002 - 2004
West Indian Tobacco Company Limited

● Trained factory Floor Staff in IT Literacy. ● Administrated a small computer network. ● Maintained a library of the company’s learning and development materials including books, manuals and audio-visual material. ● Recommended relevant reading/training material and training programmes to the Training and Development manager.

T
Tutor (part-time) 2003 - 2009
UWI Open Campus (formerly School of Continuing Studies)

● Facilitated an introduction to Microsoft Access certificate course (2003). ● Lectured in Principles of Business Management and Organizational Behaviour as part of the two year certificate course in Management (Academic years 2006 – 2009).

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