Job Description
Interlinc Business Systems Inc is looking for Operations Supervisor
DUTIES & RESPONSIBILITIES:
Supervise employees, including making decisions about evaluating, scheduling/work
assignments, work procedures, resolving conflicts and training. Responsible for
determining and recommending training needs and planning, coordinating, and
overseeing the day-to-day operations.
Directs customer service and support functions. Assists in performing all tasks necessary
to achieve the organization’s mission and help execute staff succession and growth plans.
Serves as liaison to other team members, including interacting with managers of different
areas of the organization, presenting findings to stakeholders and higher management as
well as training and supervising new employees and tracking and measuring staff
performance.
Other Duties
Management of Accounts Receivables and other Accounting Duties:
Manage receivables for airtime sales
Update receivables in Systems 2000 (S2K)
Prepare monthly Summary of Invoices of Digicel Purchase Orders
Assist in the preparation of deposits
QUALIFICATIONS/EXPERIENCE
Minimum of 3 years’ in an operations management or supervisory role, overseeing daily
business functions such as logistics, inventory, production or customer service
Bachelor’s Degree in a relevant field (such as Business Administration, Operations
Management or Accounting/Finance)
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
Ability to multitask and delegate
Excellent oral and written communication skills
Demonstrated ability to work well under pressure and with tight deadlines
Ability to perform a wide range of duties and tasks
Refined ability to delegate responsibilities and provide leadership and training to key
personnel
Willing to deal with difficult customers/vendors and ensure full resolution of issues
Emotional intelligence, with the ability to build and maintain strong and useful external
and internal relationships and partnerships
Self-Starting: Ability to take the initiative and follow-through to resolution
Team player with a sense of responsibility to the desired outcome of the team
Attention to detail, thorough and conscientious about using and providing accurate
information
Problem Solving: Identifies problems; determines accuracy and relevance of information;
uses sound judgment to generate and evaluate alternatives, and to make
recommendations.