Operational Manager

Job Description

Responsibilities:– 

Manage a team (minimum of 30 members) with various roles

– Foster a productive and supportive work environment

– Consistently deliver services that exceed client’s expectation

– Build proactive communication and drive results collaboratively with other DMs and stakeholders

– Develop creative and effective roadmaps for team success and growth

Qualifications:– 

At least 2 years of management experience within the BPO industry

– Excellent English speaking and writing skills

– E-commerce experience is a plus

– Able to collaborate and demonstrate sound time management and judgment skills.

– Prior experience working in a B2B environment